Shipping Policy
Effective Date: October 26, 2023
Thank you for shopping at lunarevo.top! We are committed to delivering your products efficiently and securely. Please review our shipping policy below.
Order Processing
- All orders are processed within 1-3 business days (Monday-Friday, excluding major holidays) after your order is placed and payment is verified.
- Orders placed on weekends or holidays will begin processing on the next business day.
- During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.
Shipping Methods & Delivery Times
We offer various shipping methods to best meet your needs. The available options and estimated delivery times will be displayed at checkout, allowing you to choose the service that suits you best. Delivery times are estimates and commence from the date of shipping, rather than the date of order. They are provided by the carriers and may vary depending on the destination and unforeseen circumstances.
Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the exact shipping cost during the checkout process before finalizing your purchase.
- We are delighted to offer FREE standard shipping on all orders totaling $50 or more (after any discounts and before taxes).
International Shipping
LunarEvo is proud to offer international shipping to customers in the United States (US) and the European Union (EU).
- Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We have no control over these charges and cannot predict what they may be. We recommend checking with your local customs office for more information regarding your country’s customs policies before placing an order.
- Delivery Times: International delivery times can vary significantly due to customs processing and local postal services. Estimated delivery times will be provided at checkout, but please be aware that delays can occur.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track the status of your package directly on the carrier’s website.
Important Notes
- Please ensure your shipping address is correct and complete at the time of checkout. We are not responsible for orders shipped to incorrectly provided addresses.
- LunarEvo (Russo Hauwa) is not responsible for any lost, stolen, or damaged packages once they have been marked as delivered by the carrier.
- If you experience any issues with your delivery, please contact the shipping carrier directly with your tracking number.
Contact Us
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us:
- Email: [email protected]
- Phone: +14949933656
- Address: Russo Hauwa, 260 Park Avenue, Pooler, GA, US
- Website: lunarevo.top
